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Where do you ship to?
We deliver throughout the United Kingdom, including England, Scotland, Wales and Northern Ireland. Some orders are dispatched from our UK suppliers and warehouses, allowing us to offer fast and reliable delivery on thousands of products.
If you require delivery outside of the UK, please contact our team before ordering and we will be happy to discuss available shipping options.
How long will it take to receive my order?
Delivery times vary depending on the products ordered and supplier availability. Many items are available for next working day delivery, while some products may take 2–5 working days or longer if they are sourced directly from a supplier.
Estimated availability is displayed on each product page where possible. Once your order has been dispatched, you will receive tracking information so you can follow its progress.
If you need an item urgently, please contact our team before ordering and we will be happy to advise on current stock availability and delivery times.
How do I return a product?
If you need to return an item, please contact our team within 14 days of receiving your order. We will provide instructions on how and where to send the product back.
Items must be returned in their original condition, unused and in their original packaging where possible. Once the returned item has been received and inspected, any applicable refund will be processed.
Please note that some special-order, made-to-order or non-stock items may not be eligible for return unless faulty or supplied incorrectly.
Refunds are processed within 7 days from when we receive the item(s).